Four promises — and what each one actually means in practice.
Every garage door company says same-day service and fair pricing. Those words are free, so here's what we mean by them, in enough detail that you can hold us to it — or compare us against whoever else you're calling.
A broken door is not a "next Tuesday" problem — your car is either stuck inside or your house is standing open. Most repairs we take before mid-afternoon get done that day, because we work Calgary only and a technician is rarely more than a quadrant away.
What we won't do is promise a slot we can't make. If the day is full, you'll be told on the phone rather than left waiting.
Prices for the common jobs are published on the services page — you can see roughly what a spring or a cable costs before anyone knocks on your door. On site you get the actual price before work starts, not after.
No weekend or evening surcharge. And no bait-and-switch: the trade has a reputation for a low phone quote that grows once the technician is in your garage, and that's precisely what published prices are there to prevent.
Standard repairs carry a one-year warranty on parts and labour. If the same part fails again inside that window, we come back and make it right at no charge.
It also means we don't fit the cheapest possible part to win a quote — we're the ones who'd have to return for it.
Garage door springs and cables hold enough tension to cause serious injury, and the work happens on your property. Licensed, insured technicians mean the risk sits with us and our insurer, not with you.
Worth asking any company you call — plenty of operators in this trade can't answer it.
No mystery, no waiting around all day.
Tell us what the door is doing and we'll take it from there.
